About Us and How to Contact Us
EDVANCE IT SERVICES LLC provides applications and processes your personal information when you play our games. If you have any questions about our data processing practices, your rights, or any concerns or complaints, you can contact us through our support page: https://www.edvanceitdev.com
Personal Information We Collect
We collect personal information directly from you, such as when you play our games or register an account, and we also generate information about your use of our games, including game records and log data. If you contact customer support, we will receive information such as your name and email address.
How We Use Your Personal Information
We use your information to provide you with games, support, and to analyze your usage and improve the games. We also use your information to respond to your questions. We use your information to show you targeted advertisements within the games. You can opt out of receiving these advertisements at any time by opting out or changing your device settings.
Who We Share Your Personal Information With
We rely on third parties to fulfill the purposes described in this Privacy Policy, including providing support services such as support tickets and game analytics. We also work with certain advertising partners to show you advertisements. Additionally, we share your information within our group and as required by law.
How We Handle Your Personal Information
Your information is processed by us or our service providers in various countries around the world, including Ireland, Israel, the United Kingdom, the United States, and other regions.
Your Rights
You have the right to access, receive a copy of, or delete your information, or to restrict our processing of your information. You also have the right to object to our use of your information for certain purposes, including customized marketing and advertising.
Changes to the Privacy Policy
Any updates or changes to this policy will be posted here. If there are any material changes, we will notify you through the website or in-game.
Introduction
This Privacy Policy (the "Policy") is intended to inform you about your choices and our practices regarding your information (as defined below). In this Policy, "we" or "us" refers to EDVANCE IT SERVICES LLC, a company incorporated in the United States, with its office address at 10861 Burland Ave, Tujunga, CA 91042 US. We independently determine the reasons and methods for using your information, which means that in some countries, we are considered a data controller. For the purposes of this Policy, "information" refers to any information relating to an identified or identifiable individual. When you use our mobile games, you accept our rules and policies regarding how we handle your information, and you understand that we collect, process, use, and store your information as described in this Policy. If you do not agree to this Policy, you may not participate in any games. If you change your mind later, you must stop participating in the games, and you may exercise your rights regarding your information in accordance with this Policy.
Children
Our games are not intended for persons under the age of 18 ("Children"). If you are a child, we recommend that you obtain permission from a parent or legal guardian ("Parent") before playing our games. You should also read this Policy with your Parent so they can help you understand anything you may not understand. If you are a Parent and are concerned about your child's use of our games or have any questions, you can contact us using the contact details in Section 7 below. If we discover that we have collected or received personal information from a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we may hold any information about a child under the age of 13, please contact us at [email protected].
How We Use Your Personal Information
Conduct Data Analysis
Analyze and improve our games and advertising campaigns, as well as any other interactions or interests related to our games and advertising campaigns, in accordance with our legitimate interests. To do this, we process information automatically collected or generated about you when you play the games or interact with advertising campaigns to: (a) create anonymous aggregated data; (b) create user groups with specific characteristics or interests; (c) conduct predictive analysis of your interests; and (d) determine the levels you have played and the time taken to complete each level, thereby improving player satisfaction and level design.
Who We Share Your Personal Information With
We share your information with selected third parties, including:
Other Players and Users will see your profile information and in-game activities, as well as any other information you choose to share with them, such as chat data.
Security
Although we have implemented security measures to maintain the privacy and integrity of your information, unfortunately, transmitting information over the internet is not completely secure. We may also take additional measures to protect your information and minimize the amount of information we process.
Where We Process Your Personal Information
We process your information in multiple countries, including member states of the European Economic Area ("EEA"), the United Kingdom, the United States, and others. When we transfer your information outside the United Kingdom or the EEA, we transfer it to countries that have been recognized by the EEA or the United Kingdom as providing adequate information protection. If those countries do not have adequate information protection, we use standard contracts available in the EEA or the United Kingdom to ensure that your information is securely protected when transferred outside the EEA or the United Kingdom.
How Long We Keep Your Information
Your information will be retained while you use our games and for up to three years after you stop using the games. When deleting information, we will take steps to ensure that the information cannot be recovered or copied, and that electronic files containing the information will be permanently deleted.
Your Rights
If you reside in the European Economic Area (EEA), the United Kingdom, Switzerland, or the State of California in the United States, you have specific rights regarding your information. California residents should refer to Appendix 1 – California Privacy Rights. If you reside in the EEA, the United Kingdom, Switzerland, or Brazil, you can find more information about applicable rights below. To exercise your rights, please follow the steps below using our online form (and select: Issue Type "Related to my account" > "I have a data-related issue"), or send an email to [email protected].
Right of Access
You have the right to access your information and to learn how we use it and with whom we share it. This right is not absolute. For example, we cannot disclose trade secrets or provide you with information about other individuals.
Right of Deletion
You have the right to request the deletion of your information. Where permitted by data protection laws, we may need to retain some of your information. For example, to protect legal rights, respect freedom of expression, or when we have other legitimate grounds for retaining your information, we will inform you. Please note that if the information is held by third-party data controllers (such as advertising partners or payment processors), we will take reasonable steps to notify them of your request, but we recommend that you contact them directly in accordance with their privacy policies to ensure that your personal data is deleted.
Contact and Complaints
We welcome any questions, comments, or requests regarding this Policy. Please send them to [email protected]. If you wish to file a complaint about how we handle your information, please contact [email protected], and we will do our best to address your complaint promptly. This does not affect your right to file a complaint with a data protection authority.
Changes
Any updates or changes to this Policy will be posted here. If there are any material changes, we will notify you through the website and in-game notifications.